Your Privacy Is Our Commitment
This policy provides a full description of how your personal information is collected, stored, and protected on the h77i platform.
Introduction About the h77i Privacy Policy
h77i is a trusted online betting and casino platform in Bangladesh. We believe that ensuring the protection of our users' personal information is one of our highest responsibilities. This privacy policy ("Policy") provides a detailed description of how we collect, use, and protect your information when you use the h77i platform.
By using our website h77i.cam, registering an account, or using any of our services, you are considered to have given your consent to the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our platform.
This policy applies only to h77i's own platform and services. We are not responsible for the information policies of third-party websites or services.
We use SSL encryption technology to keep all your data secure and follow industry-standard best practices for data storage.
1. What Information We Collect
We collect certain specific information to maintain a fair and safe environment on the h77i platform and to provide you with the best service. The information collected can be divided into the following categories:
1.1 Registration and Identity Information
When you create an account on h77i, we collect the following information:
- Full name (in Bengali or English)
- Date of birth (for age verification — only those aged 21 or above may register)
- Email address
- Mobile number
- Preferred username and password
1.2 Financial Transaction Information
During deposits and withdrawals via bKash, Nagad, and Rocket, we record certain transaction-related information. This includes the last four digits of the mobile banking number, the transaction amount and date, and the transaction reference number. We never collect or store full mobile banking PINs or passwords.
1.3 Gaming Activity Information
To improve your experience on the platform, we record data about your gaming activity, such as game history, bet amounts, win and loss records, and bonus usage information.
1.4 Technical Information
To ensure the security of our platform and improve user experience, certain technical information is collected automatically:
- IP address
- Browser type and version
- Operating system information
- Device identification information
- Cookies and session data
- Time and duration of visits to the platform
2. Purpose of Information Use
h77i uses your information only for specific and legitimate purposes. We never sell your personal information to third parties without your consent. The main purposes for which we use your information are described below:
2.1 Account Management and Identity Verification
We use your registration information to keep your registered account active, complete the login process, and verify your identity. Verifying age to prevent minors from creating accounts is an important part of our responsible gaming policy.
2.2 Financial Transaction Processing
We use your financial information to process your deposit and withdrawal requests, prevent fraud, and ensure the security of financial transactions. This information is also needed to effectively enforce the minimum ৳100 deposit and minimum ৳800 withdrawal policy.
2.3 Customer Service
Our 24/7 Bengali live chat support team may use your account information to help resolve your issues. This is done entirely to improve the quality of your service.
2.4 Platform Security and Fraud Prevention
We analyze technical information to detect and prevent unauthorized access, multiple account creation, bonus abuse, and other fraudulent activities.
2.5 Service Improvement and Personalization
By analyzing your gaming preferences, we are able to provide you with more relevant game recommendations, promotional offers, and a personalized experience.
2.6 Notifications and Communication
We use your contact information to send important account updates, security alerts, transaction confirmations, and, with your consent, promotional messages.
3. Information Privacy and Security
h77i gives the highest priority to the security of your personal information. We apply the following security measures to operate a safe and reliable platform:
3.1 Encryption Technology
All data transmissions on our platform are protected by SSL encryption technology. This ensures that no information transferred between you and our servers can be intercepted or read by third parties.
3.2 Data Storage Security
Our data storage servers are protected by industry-standard firewalls and access control systems. Sensitive information, especially passwords, is stored using one-way hashing algorithms, making it unreadable by anyone.
3.3 Access Control
Only authorized personnel can access your personal information, and they are granted access only as required for their specific role. All personnel are bound by strict confidentiality agreements.
3.4 Regular Security Reviews
Our security measures are regularly reviewed and updated to ensure effective protection against new threats. We are committed to ensuring fair play and keeping all users' experiences safe.
4. Information Sharing with Third Parties
h77i never sells your personal information. However, in certain specific circumstances, information may be shared with third parties to operate our services:
4.1 Payment Processors
The minimum necessary information is shared with bKash, Nagad, and Rocket to process transactions. These organizations are governed by their own privacy policies.
4.2 Game Software Providers
To operate games on our platform, minimal gaming activity data may be shared with game providers such as Pragmatic Play, Spribe, JILI, PG Soft, and Evolution Gaming.
4.3 Legal Obligations
In response to a valid legal directive, court order, or legitimate request from a regulatory authority, we may be required to provide necessary information. In such cases, we always seek legal advice and provide only the minimum information required.
4.4 Fraud Prevention Services
Technical information may be shared with specialized security firms to ensure platform security and prevent fraudulent activity.
All third parties mentioned above are bound by data processing agreements with us and are required to use your information only for the purposes defined in those agreements.
5. Cookies and Tracking Technologies
The h77i platform uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device that record certain information when you visit a website.
5.1 Essential Cookies
These cookies are essential for the basic functionality of the platform. They are used to maintain login status, save preferences, and keep security features active. If these cookies are disabled, the platform will not function properly.
5.2 Analytics Cookies
We use analytics cookies to understand how users use our platform and to improve the quality of our services. This data is generally collected in anonymous form.
5.3 Preference Cookies
These cookies are used to remember your language preference, theme setting, and other personalized preferences, so you do not have to reconfigure them each time you log in.
5.4 Cookie Control
You can control cookies by changing your browser settings. However, disabling certain essential cookies may limit some functionality of the platform.
6. Information Retention Period
We retain your personal information only for as long as it is needed to fulfill the purpose for which it was collected, or as required by legal obligations.
6.1 Active Accounts
While your account is active, we retain all your registration and gaming information. This information is necessary for maintaining your service history and providing customer support.
6.2 Inactive or Closed Accounts
After your account is closed, we may retain certain specific information. Financial transaction records and identity verification information are generally kept for five years after account closure, as they may be required for legal or regulatory reasons.
6.3 Technical Logs
Server logs and access records are generally kept for up to 90 days for security and technical troubleshooting purposes, after which they are securely deleted.
7. Your Rights
h77i respects its users' right to have control over their own information. Your key rights are outlined below:
- Right to Access: You may request to know what information we hold about you.
- Right to Rectification: If any of your information is incorrect or incomplete, you may request that it be corrected.
- Right to Erasure: In certain circumstances, you may request that your personal information be deleted, though this may not be possible if legal obligations exist.
- Right to Object to Processing: You may object to the use of your information for a specific purpose.
- Right to Data Portability: In certain circumstances, you may request to receive your personal information in a machine-readable format.
- Right to Withdraw Consent: You may opt out of marketing communications or consent-based information processing at any time.
To exercise these rights, contact us via our 24/7 live chat or by email. We will process your request within a maximum of 30 business days.
8. Privacy Protection for Minors
The h77i platform is for those aged 21 and above only. We do not knowingly collect personal information from anyone under the age of 21. We verify age during the registration process, and if a person is suspected to be under 21, their account is immediately closed and all collected information is securely deleted.
If you believe that a minor has registered on our platform, please notify our support team immediately. We take this matter very seriously and will act promptly.
9. Policy Changes and Updates
h77i may update this privacy policy from time to time. Amendments to this policy may be made due to changes in services, the introduction of new technologies, or legal obligations.
Before any significant change, we will send a notification to the registered email address and/or display a clear notice on the platform. Continued use of the platform after any change will be considered acceptance of the updated policy.
You can see when this policy was last changed by checking the "Last Updated" date at the top of this page. We also keep older versions in our archive, which may be provided upon request.
10. Contact Us
If you have any questions or concerns about this privacy policy, or if you wish to exercise your rights regarding your information, please contact us through any of the channels below. Our support team is available in Bengali, seven days a week, 24 hours a day.
Contact Information
When sending a privacy-related request by email, please send it from your registered email address and write "Privacy Request" in the subject line. We will aim to respond within a maximum of 30 business days.
Related Legal Documents & Policies
To learn about h77i's full policies, please visit the pages below:
- Terms & Conditions — Complete terms for using the platform
- Responsible Gaming — Guidelines for safe and responsible gaming
- About Us — Introduction and history of the h77i platform
- FAQ — Answers to common questions